Keep Control of your Debtors Ledger

Without sound credit control procedures, what for many companies might be one of its largest assets (its Trade Debtors) can quickly become its biggest liability. In house credit controllers and supervising credit managers play a vital role in ensuring that bills get paid, and in limiting the losses from customers that find themselves unable to pay.

Effective commercial credit control will not guarantee payment of all accounts by the due date, but it will vastly reduce your company’s risk and exposure to bad debt. We consult extensively to businesses with an inherent risk of bad debt, coaching front-line staff and working closely together with management to work out and implement the most effective strategy. Most customers genuinely do intend to pay, and in most cases it should be possible to recover overdue accounts, while maintaining a good relationship to the customer. However where all reasonable avenues have been exhausted, we can also commence recovery action directly on your behalf.

We consult extensively to businesses in industries with an inherent risk of bad debt.

Here are some of the ways in which we can help your business with credit control:

  • Independently audit and review debtor’s ledger and provide relevant insights and recommendations for dealing with each customers on credit terms.
  • Provide coaching and training to credit control and accounts receivable staff on best practice and proven strategies for recovering overdue accounts.
  • Review applications for Credit and independently verify the information provided by the credit applicant.
  • Negotiate with debtors in order to resolve any potential disputes affecting the debt.

Contact Us

Keep Control of your Debtors Ledger

Without sound credit control procedures, what for many companies might be one of its largest assets (its Trade Debtors) can quickly become its biggest liability. In house credit controllers and supervising credit managers play a vital role in ensuring that bills get paid, and in limiting the losses from customers that find themselves unable to pay.

Effective commercial credit control will not guarantee payment of all accounts by the due date, but it will vastly reduce your company’s risk and exposure to bad debt. We consult extensively to businesses with an inherent risk of bad debt, coaching front-line staff and working closely together with management to work out and implement the most effective strategy. Most customers genuinely do intend to pay, and in most cases it should be possible to recover overdue accounts, while maintaining a good relationship to the customer. However where all reasonable avenues have been exhausted, we can also commence recovery action directly on your behalf.

We consult extensively to businesses in industries with an inherent risk of bad debt.

Here are some of the ways in which we can help your business with credit control:

  • Independently audit and review debtor’s ledger and provide relevant insights and recommendations for dealing with each customers on credit terms.
  • Provide coaching and training to credit control and accounts receivable staff on best practice and proven strategies for recovering overdue accounts.
  • Review applications for Credit and independently verify the information provided by the credit applicant.
  • Negotiate with debtors in order to resolve any potential disputes affecting the debt.

Contact Us

Keep Control of your Debtors Ledger

Without sound credit control procedures, what for many companies might be one of its largest assets (its Trade Debtors) can quickly become its biggest liability. In house credit controllers and supervising credit managers play a vital role in ensuring that bills get paid, and in limiting the losses from customers that find themselves unable to pay.

Effective commercial credit control will not guarantee payment of all accounts by the due date, but it will vastly reduce your company’s risk and exposure to bad debt. We consult extensively to businesses with an inherent risk of bad debt, coaching front-line staff and working closely together with management to work out and implement the most effective strategy. Most customers genuinely do intend to pay, and in most cases it should be possible to recover overdue accounts, while maintaining a good relationship to the customer. However where all reasonable avenues have been exhausted, we can also commence recovery action directly on your behalf.

We consult extensively to businesses in industries with an inherent risk of bad debt.

Here are some of the ways in which Relevance Consulting can help your business with credit control:

  • Independently audit and review debtor’s ledger and provide relevant insights and recommendations for dealing with each customers on credit terms.
  • Provide coaching and training to credit control and accounts receivable staff on best practice and proven strategies for recovering overdue accounts.
  • Review applications for Credit and independently verify the information provided by the credit applicant.
  • Negotiate with debtors in order to resolve any potential disputes affecting the debt.

Contact Us


Credit Applications and Directors Guarantees

One of the single most important aspects of effective commercial credit control is a formal Credit Application, completed and signed by the customer applying to trade on credit terms. Getting your customers to complete and return this document, and then carrying out the minimal credit verification checks, is an essential step in the overall credit control process. In addition to helping to secure many of your rights as a creditor, the credit application form is also a valuable information summary, confirming the legal name and structure of the business, the contact details of the owners and directors, and hopefully some established trade references.

One of the most important aspects of effective credit control is a formal Credit Application, completed and signed by the customer.

Many companies supplying goods and services on credit will insist on a director’s guarantee being provided by the customer, prior to any credit being issued. A director’s guarantee clause is basically a binding commitment by the director(s), to personally pay the debts of their company, should the company find itself unable to pay. Not all directors will agree to sign such an agreement, and in such cases, extra diligence is required before issuing any credit to the company in question. While failure to provide a personal directors guarantee is not in itself an indication that a company is likely to become insolvent, it is however an important factor to take into consideration when evaluating the creditworthiness of the business applying for credit.

Need help recovering a commercial debt? Submit a debt claim today!